Email to My Real Estate Agent

My landlord decided to change insurers to someone with family ties and suddenly I was confronted with a list of new, stringent compliance requirements that had never been demanded in the past, all of which I have spent weeks to meet, except the one last point regarding my exhaust that will cost me $900 to fix, which I’m resisting.  At Noah’s bedside at the ICU I just got an email from the real estate agent chasing me up about it.

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First of all Anthony, I have received no further correspondence regarding the invasion of privacy and breach of contract with the workers turning up unannounced and banging on my roof when I was trying to sleep when I was heavily pregnant with severe complications.  Not good enough that you would say you would tell the owner.  You’ve said that many times before and it still happens.

Second of all, if you’re talking about the filters, I’ve been given a ballpark date with which to look for receipts from the cleaning but my staff have yet to recover them since as you can imagine, I have full boxes of tiny little receipts to go through.

Third of all re: the exhaust cleaning, I got a quote from an exhaust cleaning specialist who in his own words, said that THERE IS NO RISK BASED ON HIS ASSESSMENT AND ON THE TYPE OF COOKING I DO, OF THERE BEING A FIRE HAZARD.

Fourthly, as I have repeatedly pointed out to you, this is a completely out of the blue requirement by the new insurance brokers who are making completely unreasonable requests for compliance that have NEVER been requested in the 6 or so years I’ve been at the premises.

Fifthly, if it means that much to them, based on the exhaust cleaning people’s own assessment, I can try to organise for an objective third party certified inspector to check it out and produce a certificate stating there is no need for cleaning and no fire hazard posed.

And FINALLY, I just delivered my baby 6 weeks prematurely last week via emergency caesarean, I’m in the hospital 12-14hours a day to be by his side at the ICU, he’s suffering from THREE life threatening conditions, one of which has a 90% mortality rate (in other words, 9 out of 10 babies with this condition DIE)…so take this for what it’s worth, the filter BULLSHIT is not on my priority list right now.

Jackie M.

Posted in Sydney | 4 Comments

Letter to My Baby (9th May 2012)

Dear Baby Noah,

I got news at the hospital yesterday that you will arrive next Thursday 17 May 2012.  You will be arriving 5 weeks early because the doctors say you’re in trouble and will not make it past the next two  weeks or so.  Right now I don’t know if you’re gonna make it, baby.  Mommy was given the option to ‘let nature take its course’ – because your heart is failing – or to take the active intervention option.  I’ve opted for the latter so we will be delivering you via caesarean and hoping to be able to save you.  You have a ton of hurdles to overcome, baby. When you’re delivered, you’re going to need to be resuscitated because your lungs, heart, tummy and skin are filled with water.

Mommy has  had two steroid injections to help your lungs grow stronger before you arrive.  And they’re hooking me up to the CTG monitor every second day to check your vitals are still okay. I’m told to come prepared each time to stay for an emergency delivery should they find you in distress.

Because of my appointment times I couldn’t get a parking spot at the hospital yesterday.  This Aussie guy behind me walked out of his vehicle and yelled at me for supposedly blocking him off when in fact he was in the wrong.  I stormed out and yelled back at him but he drove off.  I was keeping an eye out for him at the hospital so I could spit on his face.  I was so ropeable I was prepared to physically assault him despite my duck waddle and overly big tummy due to your condition.

Once you’re delivered and they stabilize you, they will need to operate on your bowel obstruction problem.  You’ll be spending time in the hospital for awhile to recover from that.  Then, if all goes well, you will need open heart surgery at  11 weeks old, thereabouts.

I have looked up the stats on your latest condition, baby.  They’re not looking good.  Anywhere between 40%-90% mortality rate depending on which study you read. But we’re in good hands with the team at Westmead Hospital.  And the duodenal atresia operation that comes after that has a 40% mortality rate as well.  I don’t know about the stats with regards to the atrioventricular defect surgery, baby.  The doctor is unable to fully assess the extent of your problem until you actually arrive.  The odds are against us, but you have people praying for you as we speak.

I will have to stay in the hospital for 3 days at least, after you’re delivered.  I’ve been told to be prepared for the worst.  If you don’t make it it’s gonna be tough to stay there on my own, for the following days.  And it’s gonna be tough returning the baby capsule and baby pram and baby clothes that your cousins have so kindly donated/loaned to us.  So hang in there, baby.

Baby, whatever happens, we know it will be God’s will.  I try to tell myself that you will be better off with Jesus in heaven , because you have a lifetime of struggle ahead of you even if you make it past these complications.  You will need physical therapy, supervision and lifelong monitoring because of your condition.   But Mommy is up to the task, whatever lies ahead.

Whether you make it through the birth or through childhood or through adulthood, mommy will be with you 100% of the way.  So be strong for mommy’s sake, baby.  I love you and I always will.

Postscript 15 May 2012 – Baby Noah was delivered via emergency caesarean yesterday (Monday) at 34 weeks, after a CTG scan revealed abnormal readings over the weekend.  This had been preceded by strong contractions for some 48 hours beforehand.  I’m still recovering at the hospital; I’ve just been told his condition has taken a turn for the worse and the doctors are continuing to work on stabilizing him as we speak.

16/5/2012 - http://www.nlm.nih.gov/medlineplus/ency/article/007308.htm

19/5

Baby Noah in the ICU -

http://www.youtube.com/watch?v=hHFrtxloBgk&feature=youtu.be

 

Posted in Family, Sydney | 24 Comments

Peter Kenny

Early in my 9-to-5 career I was sufficiently unchallenged at work to want to take up the lease on an eatery within a pub in Erskineville to run outside of work hours – back in the days when the gentrification of that part of town had barely begun.  I got the fully-equipped bistro on the cheap on the condition that as well as whatever kind of menu I wanted to put up (pseudo-Chinese/Malaysian), I had to sell steaks + chips to cater to the pub regulars.    It worked for me since, if nothing else, I could use their kitchen facilities to prep for the two monthly markets I had been trading at.

This was one of those pubs where the patrons were that rough that one time just before I started there, one of them got punched in the head out on the street, came in for a beer anyway, then walked out and promptly dropped dead from the injuries sustained.

The decor was dated, the carpet loud and obnoxious and the toilets must surely violate all known health codes based on their condition.  But with a newly fitted-out kitchen I figured the $100 per week asking price was a good enough deal for me to work with.

There was some limited pub accommodation upstairs, and they were taken up by a handful of older, displaced misfits and hobos who I never paid any attention to.  Except for one.

My first day of trading, this old, grizzled, scrawny and bearded Aussie guy came down and sat at one of the tables.  Loud and friendly with a tinge of the larrikin in him, he introduced himself – Peter Kenny.   He almost immediately gave me a $50 note which he said to put towards his tab.  Considering the price range for the menu was around the $5 mark, along with the fact that he’d never met me before that day nor tried any of my food, I was suitably stunned and impressed with his show of faith.

And that was the beginning of my association with the man who’s had the biggest impact on my life since coming to Australia.

Peter came down every day for his meals and stayed around a good amount of time to chat – I guessed at the time that living like the hermit he was, he didn’t get to meet a lot of people – and he was such a fascinating storyteller that I looked forward to his company with eager anticipation.

As I got to know him, I learned about his life – and a picture emerged of an incredibly complex character with stories that belonged more in a best-selling biography than in the dining room of, well, a shitty inner-city pub.

Apparently, Peter started his career as an academic – he was a psychology lecturer at Sydney University (my alma mater) before he met the as-yet unknown  John Singleton, and they then went on to start up an ad agency which made Singleton what he is today – the biggest name in advertising in Australia, and one of its richest people.  Thanks to their business venture, Peter was the first person under 30 to become a millionaire in this country – back in the day when a million dollars actually meant something.

He and John revolutionised advertising in Australia – they were the first to come up with ad spots for music album releases – up until then it had always been considered too expensive a medium for it; they made TV advertising accessible to smaller businesses by using cheap production values and employing shock value in their ads.

Those annoying ads we get on TV starring the business owner yelling at the screen – it all apparently started with Peter and John.  He described how this guy who had a golfing supplies store wanted to do an ad to salvage his ailing business.  When Peter told him his idea, the guy literally turned sheet white.  He went along with it anyhow – so, on camera, in front of his shop, he wielded a golf club, talked about his knockdown prices, and started smashing his glass storefront with it until it broke into smithereens.  And it worked.

And for a no-frills barber shop, he created the tagline – You Grow It, We’ll Mow It.

Being a psychology lecturer/professor, he was an expert with human behaviour.  He described the time he was stopped for speeding on the way back from Canberra.  Instead of displaying any contrition, he flew into a rage towards the cops – and – they let him off the hook .

He talked about the time he and Singleton went to this high-end seafood restaurant, and when told they could pick their own lobsters, the two guys rolled up their trouser legs and climbed into the lobster tank to do so.  They were banned for life.  And the time they said something derogatory about billionaire businessman Kerry Packer, who then sent some standover men to their office to elicit a public retraction.

Obviously, despite his illustrious career, he had hit upon hard times.  He was now old, lonely, had no assets, and lived above a pub.  He’d lived a decadent life, been married 5 times, the last time to a high-class prostitute in her 40s.  He said he even wrote her classifieds for her – the hook – I could be the most beautiful woman you’ve ever met – and she was never short on clients, even if, he said, she wasn’t that beautiful – the combined psychology of the ad and the way she carried herself meant her clients were never disappointed.

I remember him telling me about the meaning of the Swahili words ‘njaro’ and ‘ki’ and ‘lima’ and how they combined to form ‘Kilimanjaro’ meaning ‘small, snow-covered hill’ as we discussed etymology and word construction.  Long before the food thing and the IT thing, I held a keen interest in languages – and still in my 20s and with 8 languages behind me and my degree in languages not the distant memory it is today – I was completely intellectually seduced by the 80yr-old man.

He talked about worldly possessions, about how it was when he finally owned nothing, that it was then he realised he owned everything – he slept on park benches in beautiful Hyde Park in the knowledge that as public property, he ‘owned’ it.  He owned the entire country, as far as he was concerned.  He wasn’t anti-capitalistic or anything like that, but saw the folly of spending your money protecting what you already had and being a slave to your possessions.  He was anti-bureaucracy and was living largely off the grid.

He stayed in the good books with the lady owner of the pub by also paying her big advances towards his rent, and helping clean the communal toilets etc.  I couldn’t understand where he got his money from, but he hinted that he was still writing ads for businesses on a cash basis.  And I wasn’t sure what to make of all his stories – how much of it was true, how much was embellished and how much was just the creation of a crazy, deluded mind.

Back then, I was just starting out and traded under a different, generic business name.  Keeping in mind this was light years before the cult of the celebrity chef took the world by storm, Peter kept telling me – YOU are the biggest selling point of your business.  You need to sell yourself more than anything else.  It seemed incredibly narcissistic to me, and sure enough, he guessed correctly that I was a middle child in a big family, hence my discomfort with the whole notion of self-promotion.

Then, one day, Peter said – hey, you want to see what I do to make money? I’m holding this meeting in the city.

I had no idea what was in store when I went along that evening.  I walked into a packed room of suits in this hotel near Wynyard.   Then, as proceedings got started, John Singleton himself walked up to introduce Peter.  All this time I had thought that maybe the relationship had been exaggerated but no, John, the godfather of Australian advertising, owner of radio stations and one of the most recognizable figures in the country, talked warmly and at great length and confirmed everything Peter had been telling me.

Then Peter himself took to the podium.  Not the grizzled, old geezer in singlet and shorts and sandals I was used to seeing at my joint, dribbling as he chewed my food and talked at the same time, but this incredibly sharp-looking man in a Christian Dior suit and polished shoes, crisp shirt and expensive-looking tie and cufflinks.  When he started talking, he completely owned the room.  He oozed unparalleled charisma and had these important-looking corporate types eating out of his hands.  At the end of it, people were willingly putting their business cards in these receptacles so Peter’s associates could get in touch afterwards to discuss ways to market their products and services.

I found out after that night that Peter would hold these meetings every now and then, when his funds were depleted; in between, he basically wrote and designed marketing campaigns for the leads gained through these meetings.  He made, he said, about $100K cash a year doing that; not too shabby for a hobo in the early 1990s.

I left the Erskineville pub after a few months.  Towards the end, Peter would come down later and later each day, complaining about how he was having trouble getting up in the morning.  I figured it was just part and parcel of old age.  Shortly after I left, I found out he’d died in his sleep.  It turned out the cause of death was a brain tumour.

I never made a cent in all that time working at the pub.  It was a rough and exhausting time of my life, running that as well as another cafe in Balmain on top of my 9-to-5 corporate job without any days off.  I’d passed off my then-2yr-old daughter to my parents to look after fulltime and only saw her occasionally.  I missed my younger sister’s wedding because of having to work.  I was attacked by an aboriginal guy who thought I’d sold his son bad pizza (I’ve never sold pizza).  Looking back, I don’t know why I took on so much with no financial gratification.  But the one thing that made it all worthwhile was to have met Peter Kenny.

I did take his advice many years later, by naming my business after myself.  It’s a fine line to tread for someone like me who’s not short on cynicism about the culture of celebrity, but I think it’s the right call.

I still think about Peter after all these years. Memories of our conversations keep me awake at night.  I miss him.

Posted in Sydney | 10 Comments

Old Vienna Exploits

Working fulltime at the Old Vienna Coffee House at the Queen Victoria Building in the city, my allotted tables were all outside on the balcony, furthest away from the restaurant entrance and overlooking the floors below.   If you could imagine working on your feet 8 hrs a day 5 days a week, with lots of periods of inactivity, you can appreciate it was an inordinately boring job.

Every hour, on the hour, the big hanging clock inside the building would come to life accompanied by the same music.  It would draw all the tourists in without fail, but its proximity to my tables was enough to cause me temporary hearing loss after awhile and drive me crazy.

One reprieve about the Queen Victoria Building was that it was a tourist haunt, which meant I got to meet lots of interesting people of different cultures.  It was later described by Pierre Cardin as the most beautiful shopping mall in the world; its aesthetics made it a little less painful to be there.

Next door to the Old Vienna was this designer shop specialising in expensive leather clothing.  It was manned by two attractive, leggy girls – one a blond and the other a brunette – with fake tans and spray-on leather clothing.  They looked like the kind of models you’d see holding umbrellas at Motocross events or similar, frankly.

And heck, did they get a lot of attention from the males who worked in the mall.  The world around them practically came to a standstill every time they strutted out of the shop.  They never seemed that busy either, and seemed to lean over their counter gossiping most of the day away, simultaneously flashing their legs and cleavages, whilst Aussie males found various excuses to go in to chat with them.

The layout of the coffee house was such that my tables, being away from the main dining area and with their vista, were a magnet for backpacking tourists who just wanted to sit for hours over a cup of coffee whilst catching up on their correspondence etc.  Most of these young backpackers were European, and I was their waitress.  Thanks to the overall boredom of the job, I engaged in conversation with many of them, and made friends that way.

There was a very good-looking Swiss guy who sat down once, and the two girls from the leather shop caught sight of him.  They pulled out all the stops trying to flirt with him, and whilst polite, he seemed immune to their charms.  They gave up, deflated, after awhile.

I was intrigued; I’d never seen the girls have to work for attention, let alone have nothing to show for it at the end.  In fact, he seemed a lot more interested in me, and after talking for awhile, he asked me out.

The movie Big Trouble in Little China had recently been at the cinemas; there was a ‘Chinese’ girl in the movie with green eyes.  Thomas’s brother was travelling with him but hadn’t been at the coffee house that day we met.

As a throwback to the movie, which both brothers thought was awesome, Thomas had apparently told his brother excitedly after seeing me at work, that he had met a Chinese girl with brown hair (my hair colour at the time).  Long story short, we ended up dating until he had to return to Switzerland.

Thomas was the first guy I dated through working at the Old Vienna; after him, I would meet lots of other European/American travellers who similarly found me interesting.  Most of them were just good coffee-mates, frankly, but it made an impression on the other girls at work.

They began to joke about who Jackie’s man-of-the-week was, and my Greek supervisor begged me to tell her the secret to getting so much attention.  I told her to just be natural and carry a conversation with them; I saw her try, to no avail.

By this stage I was aware of what their problem was – the two hot Aussie girls at the leather shop; the British/Kiwi etc. waitresses – they weren’t exotic to look at from the perspective of European travellers; there were plenty of leggy white girls back where they came from.  Asians with bleached hair, not so much – back then anyway.  I had stood out since I came to Australia; this time, it was to my advantage.

My new narrative – Europe/Europeans were so much cooler than Australians, and I should work on getting myself over there sooner rather than later.

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Mail-Order Bride

The  narrative that had developed in my head thanks to my high school experience and beyond, was that the average Aussie guy was not remotely interested in me (and I quickly decided that the feeling was mutual – maybe out of a sense of self-preservation).  There was one exception though – the desperate, lonely, divorced middle-aged man saw me as some sort of mail-order bride material.

During the gap year between high school and university, having secured a full-time job as a waitress at one of the eateries in the Queen Victoria Building, I would commute to work every morning by train.   CT, who had left school at 14 and was now working with me, would join me in the commute.

There was this old Russian guy who sat by himself on the train most mornings, and he would burst into a melancholic warble – I thought he was odd, but after awhile CT and I got to talk to him.  One day, we found out he had a son in his mid-30s, a construction worker or labourer, and divorced from his Australian wife.  He had a 5yr-old child for whom the grandfather felt needed a mother figure.

So the old man offered me $5000 to marry his son so I could be a fulltime mother to his kid.

CT thought I should consider it.  I guess I could probably attribute it to my Convent school years back in Malaysia, that we were nurtured to believe in ourselves.   We had stellar role models growing up; one of our former students was a Cabinet Minister back home – we were expected to be leaders, not settle for a life of oblivion.  Even having been ignored  by the boys since arriving in this country, and with my self-esteem at rock bottom,  I was incredibly offended.  $5000 for my life? That was all I was worth?  Screw that.

I met lots of interesting characters at the Old Vienna Coffee House, where I worked – it was as multicultural as it gets.  The owner was Jewish; the managers were Greek; the staff were a  mix of Aussie, Lebanese, Kiwi, British, and one of the cooks was a Malaysian guy.  Coming from a country where the extent of my exposure to diff. ethnicities was almost exclusively limited to Malay/Chinese/Indian/Eurasian, I found all these cultural identities endlessly fascinating.

I remember the first Greek girl I had come across in high school here – I was floored and starry-eyed with being in the presence of someone associated with the Greek mythologies of old – given the right outfit, I could even see her as a Greek goddess.  Likewise with the Italians and the Lebanese (wow, you speak French?!) immigrants, unencumbered as I then was with the negative stereotypes that Australian society held towards these groups – derogatorily and collectively referred to as ‘wogs’.

At work, I became good friends with a Czech lady – a career waitress – Beata.   If these other cultures were exotic in my mind, even more so were East and North Europeans.  At some point during our acquaintance, Beata decided she needed to play matchmaker and get me hooked up to a fellow Czech friend of hers.

I was excited; during the school break after our HSC exams, I had been following tennis on TV and my favourite player was the world no. 1 ranked Czech, Ivan Lendl.  Never mind the Aussie blokes, I was going to get myself a European guy, I thought.

Beata arranged for him to come in at lunch one day and sit at one of my tables.  When he showed up, I was horrified.  Here was this scruffy, hairy guy with wild hair, in singlet and shorts, looking like he hadn’t bathed in weeks.  He didn’t look so much like my hero Ivan Lendl as he did Ivan Milat (as I was to realise years later), Australia’s most notorious serial killer (http://www.smh.com.au/news/national/ivan-milat-cuts-off-a-finger/2009/01/27/1232818339450.html) – and about as old.  To be polite I did introduce myself, but he was so gruff he didn’t even make any effort to be conversational.

I remained friends with Beata but was acutely aware from that point onwards, that she probably held me to the same kind of stereotype that older white Aussies had of me – that I was some kind of worthless, submissive Asian mail-order bride good for keeping house for some desperate old loser and not much else.

Posted in Convent, Sydney | 2 Comments

Crème de la Crème

During the year off between high school and university, I waited tables at a number of places, each with its own set of characters and stories to tell. One of them was a small cafe in Macquarie St, across from the NSW Parliament and NSW Supreme Court. Thanks to its position and its cutesy setup – it was located in the basement of a historic sandstone building – most of our customers consisted of barristers and politicians.

The food was overpriced by my estimation – a pie 2.5 inches in diameter with some side garnish (what they called ‘salad’ on the menu) cost $9.50 – keeping in mind this was in the 80s – but that didn’t stop these obviously overpaid self-important types from filling the tables every lunchtime. Many lawyers came in still dressed in their traditional garb and wigs, which I thought made them looked somewhat ridiculous. Their conversations often seemed crafted to showcase their wit and intellect, and their laughter sounded loud and forced.

My fellow waitresses were mostly European backpackers – including a cockney-accented English ladette and a Swiss-Italian girl. I found out working there that middle-aged, rich, powerful Australian men really had a thing for European girls – the Swiss girl, Danielle, with whom I became quite good friends, was constantly asked out on dates. She was courted once by this barrister who took her to an expensive restaurant; being a hippie chick, instead of ordering off the menu, she asked for rice with soya sauce, which I thought was just crazy. She dumped him after one date, which made him really mad, and which she thought was very funny.

The manager was a big-hearted Maltese guy called Sam, but he left after awhile to start up his own cafe in Parramatta. The owner was a coke-addicted (so I was told), sports car-driving, thirty-something Aussie guy with a couple of other high-performing cafes. The kitchen was run by a couple of rednecks, but contrary to stereotype, they were pretty cool and laidback and I never had any problems with them.

Our vegetables were delivered daily by this guy who had played one of the main characters in Gallipoli, the Peter Weir WWI movie that made Mel Gibson a star. Whilst tall and good-looking, he obviously hadn’t had the same success as his co-star. Sam’s replacement as manager was this tall, gawky girl called Amanda, who had a live-in boyfriend, though I noticed a blossoming relationship between her and the actor/delivery guy that eventually grew into a full-blown affair right before our eyes.

I remember meeting Don Chipp, the leader of the Democrats, late one afternoon – he’d come in for coffee or tea with his wife. They engaged me in conversation without introducing themselves – they probably didn’t know that I recognised who he was. I thought they were the loveliest people I’d ever met – very interesting, and obviously very compassionate people. I was impressed.

Then, there was this time when our Federal Treasurer and future Prime Minister came in for lunch. We were full, as we often were, and having failed to make a reservation, we didn’t have a table for him. Being an overseas backpacker, our English ladette didn’t know who he was, and didn’t care in the slightest – which offended him sorely – he had that ‘don’t you know who I am’ demeanor about him when she turned him away instead of falling prostrate at his feet. He wouldn’t take no for an answer, so we finally got him a table outside on the footpath – he made sure we knew he wasn’t pleased – but that was as good as it was going to get, so he took it.

I remember one of the things he ordered was soup, and he refused to budge for me when I brought it out, making my job that much trickier as I had my hands full with plates of food. It crossed my mind that I might ‘accidentally’ spill it on his lap. I mentioned it to the English waitress and she agreed that she’d had the same inclination to mess with his food. Funny how some politicians can rise that high in public office in spite of being so obnoxiously arrogant.

Posted in Sydney | 6 Comments

The Volunteer

For a while after finishing high school, having read voraciously during the holidays, I was inspired to do volunteer work. I’d just completed reading Chuck Colson’s book; he was one of US President Nixon’s aides who had been caught up in the Watergate scandal and subsequently spent time in prison for his role in it. After his conversion to Christianity, he started Prison Fellowship, a programme designed to help prisoners rehabilitate and ultimately rejoin society.

At the back of the book, there was a list of contacts for this programme worldwide. Excitedly, I called the number listed for the Australian branch, and managed to speak with the local programme director. It was a complete letdown; the guy did not sound remotely interested in accepting any help – he came across as highly cynical and negative about the whole deal. I came away disillusioned and convinced he wasn’t even a Christian.

I even signed up for a course to, of all things, teach English on a volunteer basis to illiterate Australians.  In our first class, we were told that ten percent of white Australians couldn’t read or write English – a statistic which shocked me.  I relished the kind of reception I would get as an immigrant looking to help the locals with their own language, especially since they presumably belonged to the same socio-economic group who harboured the most resentment towards Asians.  I never completed the course since I didn’t care for the methodology used.

Through my local church in Cabramatta, I met this social worker who worked for the Indochina-Chinese Association. I was available and his office needed volunteers, so I started turning up every day to work in Cabramatta. It was a walk-in centre for recently-settled Indochinese immigrants who came in for all kinds of assistance – mostly for help in translating documents, writing letters and querying utilities bills.

My parents, who don’t read or write English, often have a pile of correspondence for us every time we drop in, to help decipher their contents. Back in the days when the Indochinese had just started to arrive in the country, I guess they didn’t have children old enough or who had been in the country long enough, to be able to help them in these kinds of tasks. So, I spent my days on the phone with phone companies, challenging overcharged items on our clients’ bills, writing letters to dispute traffic fines, etc. – the sort of thing I would usually hate doing, but fun at the time because it was in my job description, even if I wasn’t getting paid for it.

I often struggled to understand what they were saying – back in the days when most Aussies saw us as one homogeneous group of people ie. Asians – our differences as I saw it were pretty stark – I knew no Indochinese language, and the Chinese they knew was invariably Mandarin, of which I had very little working knowledge. Yet, they were always so polite and so appreciative, it affected me deeply, and it struck me how much those of us who do know English, took for granted.

One old gentleman was so grateful he insisted on giving me the lunch he’d bought for himself earlier that day, and wouldn’t take no for an answer. I was very touched, but had to give it away as soon as he left – it was a pork roll – a Vietnamese favourite – and I haven’t eaten pork since I was a kid.

One day after finishing work, I decided to drop in at Cabramatta library. I noticed near the reception desk there was a sign that said ‘No bags past this point’. The place swarmed with Indochinese students who’d just finished school and they all dumped their schoolbags in a big pile near the reception before proceeding through the turnstiles. I was no longer a student, but I had a handbag on me. I really didn’t want my handbag thrown in the same pile, but I wanted to make sure it wouldn’t be a problem to take it along, so I waited at the reception desk for the assistant. She ignored me, even when she didn’t look like she was busy. I tried to get her attention to no avail. Finally, I took it on myself to go ahead and enter with my handbag in tow.

Immediately, as though she had been waiting all that time to pounce, she yelled at me to stop.

‘You can’t go in. No bags allowed!’

‘It’s just a handbag’

‘Oi, don’t you understand English? What country are you from? I said no bags allowed!’

I was so mad, I stormed out. Armed with plenty of practice in writing letters through my job, I wrote one to the head librarian and told him what happened.

I got the reply in due course – he’d spoken to the lady concerned, and decided there was no malice in her tone. It was, after all, an ethnically diverse part of Sydney, he said, and she’d simply wanted to know what my racial background was, to help her serve me better. What f-ing bullshit, I thought. I wrote another letter, threatening to take this matter up with the Anti-Discrimination Board.

Days later, still fuming over the incident, I boarded my bus as usual from my parents’ place to work. This woman got on a few stops later and sat next to me, with her little son on her knee. I turned to look, and was shocked to find it was the same woman from the library. She didn’t recognise me; she was busy with her kid, tenderly teaching him how to read a book and generally being a loving, attentive mother. This couldn’t be a coincidence, I thought. I was being tested. I thought about it for awhile – seeing this other, human side to this woman – was meant to soften my heart. I didn’t go ahead with the Anti-Discrimination Board thing, but I decided I still hated her guts, so, whatever.

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